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We have a New change on how we can assist you 👉 NEW Support Portal Migration FAQs

Popular in Northplains Xinet - View | Download

  1. Low-Res Video File Download Options Missing

  2. Downloading files in their original format and not as a zipped archive

  3. When running a Batch Report on a landscape asset, the annotation text is malformed and unreadable

  4. Portal DI is not passing selected video aspect ratio to Marquee causing video to be stretched

  5. Shared link download options do not appear for files selected beyond the initial page load

Popular in Northplains Xinet - Previews | Quality

  1. macOS iWork Document Previews are not Browsable

  2. Does Xinet support SVG files?

  3. Changing Preview Generation Speed

  4. Previews Not Being Generated for Office Documents

Popular in Northplains Xinet - Management

  1. Windows Users Unable to Save Office Files to SMB Volume on 2021.3

  2. Applying "Remove previews from files' Resource after storing in DB" to all files in a volume

  3. "Add all items to collection" button is not adding all linked documents

  4. Comments Appearing with "Edit Comments" and "Show Comments" De-Selected

  5. PDF Image Replacement (IR) replaces spaces with underscores in PDF file name

Popular in Northplains Xinet - Metadata

  1. Files with usage_locked metafield checked still display download, image order, and manipulation buttons

  2. Default Value for Boolean Data Field Not Working

  3. Adding Metadata to JPEG/JFIF during Upload on 2020.7 causing corruption

  4. Files Uploaded to Xinet 2020.7 Lose Their Metadata

  5. Unable to View ICC Profile as Image Metadata

Popular in Northplains Xinet - Performance

  1. Reviewing Slow dtrebuild Processing Times following dblogd Synchronizations

Popular in Northplains Xinet - Repair | Restore

  1. Rebuilding Corrupted Xinet DB Table

  2. Migrating a Database fails due to Storage Issues

  3. New Uploads are not showing in Xinet after an ungraceful disk unmounting

  4. db_updatewebnativeperm: Could not find group name in db

Popular in Northplains Xinet - Database

  1. syncvoltodb is not being triggered automatically when files are not synced with the DB

  2. External Reporting Tools Returning Inconsistent File Paths

  3. How to Purge Offline Files in the Database (Xinet)

  4. Reviewing the Xinet Database Schema

  5. Enabling Database Access from External DB Tools

Popular in Northplains Xinet - Triggers

  1. Creating a Text Annotation Email Alert

  2. FTIndexes are Broken - Throwing "Query Error! [Trigger already exists]"

  3. SFTP Trigger Not Working Due to an Error: "curl error 51"

Popular in Northplains Xinet - File System

  1. File Downloads or Batch Image Order Fails with Error "Couldn't reserve space for archive"

  2. Reviewing Logs Directly on the Xinet Server

Popular in Northplains Xinet - OS

  1. Maintenance Quotes Requests

  2. Is macOS Big Sur supported by Xinet?

  3. How to stop xinetd service on Linux

  4. Xinet Active Directory Integration Support

Popular in Northplains Xinet - Apache

  1. WebNative Not Loading the Searching Configuration Page

  2. Error: "Undefined index: HIL in /usr/etc/portal/PORTAL/libs/PORTAL.obj.php" When Uploading Files with Pilot

Popular in Northplains Xinet - Licensing

  1. ​​How to request or renew a license as a Xinet Customer

  2. Determining If a New License Key Is Needed When Upgrading Xinet

  3. Valid License showing as Expired or Not Valid

  4. How to Retrieve Hardware-ID Manually

  5. Getting an Emergency License

Popular in Northplains Xinet - Samba

  1. Samba (SMB) 4.2.10 won't run under Xinet saying it's not the correct version

  2. Samba (SMB) users can't rename a newly created folder

  3. Folders and files can't be deleted in Xinet with Samba (SMB) versions 4.8.3 and higher

  4. When copying files to SMB volume share the operation raises warnings

  5. Folders and files can't be deleted in Xinet with Samba (SMB) versions 4.8.3 and higher

Popular in Northplains Xinet - Uploader

  1. Uploaders generated with Uploader Manager 2.0.7 are not working on macOS X 10.14

Popular in Northplains Xinet - Pilot

  1. "Upload Failed" error for files over 1.75 GB in macOS Pilot

  2. Unable to Install Xinet Pilot 20.x on macOS Catalina or later

  3. macOS Pilot 21.1.39 loads to a Blank White Screen when connecting to Xinet 2021.1 or 2021.2

  4. Navigation bar is overlapping the folders in version 2021.1.114

  5. Xinet Pilot Overwrite of Folders Option

Popular in Northplains Xinet - Plugins

  1. "Failed to install, status = -602!" error when installing Xinet plugin for InDesign

  2. Can't open or save files in InDesign using a shared volume

  3. "Unable to open PictureWrangler ID CC 2020.InDesignPlugin" error in macOS Catalina

  4. Xinet InDesign Plugin Support for InDesign Server

  5. The "Relink to High" function of Picture Wrangler for InDesign is not working with Xinet 2020.6

Popular in Northplains Xinet - Installation

  1. [Experimental Article] Troubleshooting Xinet 2023.6.4 preinstall upgrade failure at Step 8: Convert database to InnoDB

  2. Unable to install Portal version 2020.7 with PHP 7.2

  3. Installing Xinet 2021.5 deletes Solr DB

  4. Beta Releases of Xinet

  5. Requesting Custom Xinet Installers

Popular in Northplains Xinet - Themes

  1. Marquee Sites Show No Configuration Options in the Theme Editor

  2. Portal Template PHP Config Files Zend Encoded

  3. Custom Template Handling During Portal Update

Popular in Northplains Xinet - Language

  1. User Language Assignment Causing Portal UI Elements to Display Incorrectly

Popular in Northplains Xinet - Upgrade

  1. Upgrade to 2020.7 from 19.2 on RHEL 6 causing Marquee Site to throw 500 Server Errors

  2. There is no matching Portal version to Xinet 2021.2

  3. HTTP 500 or PHP Fatal error after upgrading to Xinet 2020.5

  4. Upgrading Xinet

  5. Xinet Upgrade Path from Version 17 to 19

Popular in Northplains Xinet - Portal

  1. Does the latest version of Xinet (2020.7) support CentOs 8 and RedHat 8?

  2. Unable to access Portal Sites in 2021.4 or greater

  3. Adding Application Custom Icons to the Xinet Database for Xinet Portal

  4. Deleting Application Icons From the Xinet Database for Xinet Portal

  5. Minimal CentOS Installation Causing Created Folders to be Uneditable

Popular in Northplains Xinet - Advanced Search

  1. Converting Xinet Advanced Search to Accent Sensitive Collation

  2. Advanced Search does not work in Xinet version 2020.6

  3. Using Logical Operators 'AND' & 'OR' When Performing an Advanced Search

Popular in Northplains Xinet - Search

  1. Why my Quick Search (SOLR) for numbers did not return matches?

  2. Predictive Search vs. Solr Search

  3. "Search in Everything" parameter returns no results in Solr Search for CentOs/RedHat 6

  4. Sorting by Filename is not working properly in Marquee.

  5. Troubleshooting Article - Xinet Search

Popular in Northplains Xinet - SSO

  1. Enabling Both Local and SSO Authentication

  2. SimpleSAML SSO Authentication Fails on Xinet 2021.4 or later

Popular in Northplains Xinet - Vulnerabilities | Audits

  1. Handling Identified Security Vulnerabilities

Popular in Northplains Xinet - SSL

  1. Configuring Xinet HTTPS Connections using Self-Signed Certificates

Popular in Northplains Xinet - Security

  1. "Unable to contact WebNative server at tcp://x.x.x.x" after IP change

  2. Getting Assistance with Xinet Host Server OS or Package Configuration

  3. Setting up an Access Control List (ACL)

Popular in Northplains Xinet - Performance

  1. Troubleshooting 'MySQL server has gone away' Error During ./dbmgr -D -purgedeleted Command Execution

  2. Connecting to Solr DB with JConsole

Popular in Northplains Xinet - Indexing

  1. Troubleshooting Solr Index Creation Issue After Database Conversion and Ingestion

  2. Portal Assets not Displaying in Pilot dashboard due to Solr DB Failures

  3. Custom Solr Database Path Reverted After 2021.2 Update

  4. "Search in current folder only" returning files outside the current folder

Popular in Northplains Xinet - Filters

  1. Solr filters are not working

  2. Xinet Filters/Business Rules

  3. Business Filters Not Filtering Assets

Popular in Northplains Xinet - Installers

  1. Xinet Upgrade Failing with OpenSSL Errors

Popular in Northplains Xinet - Documentation

  1. Is Xinet GDPR Compliant?

  2. Legacy Xinet Documentation

Popular in Northplains Xinet - Active Directory

  1. Locating the AD Module for newer RHEL/CentOS Linux and Apache versions

Popular in Northplains Xinet - Administration

  1. Enabling Xinet User SMB Volume Access from Windows Devices

Popular in Northplains Xinet - Print | Hot folder

  1. Print Image Replacement Issues in Adobe InDesign 18.4 or later

Popular in Northplains Xinet - File Sharing

  1. Missing XinetSMB Module Version for Upgraded Samba (SMB)

  2. Xinet Date-Trigger Events 

  3. Running AppleShare Server in Global Debug Mode to Retrieve Logs

  4. Running AppleShare Server in Debug Mode for a Single User

  5. Samba Versions Supported by Xinet

Popular in Northplains Xinet - Shares

  1. Mounted Volumes Are Not Displayed on the Sidebar on MacOS

Popular in Northplains Xinet - Volumes

  1. Changing the Root Path in the Xinet Database

  2. Creating a New System Volume

  3. Granting Web Access for Xinet Volumes

  4. Storage Solutions for Xinet

  5. Relation Between the Assets and Storage Used in the Database

Popular in Northplains Xinet - Essential Articles

  1. Xinet 2024.1.0 Release Notes

  2. Xinet 2024.0.5 Release Notes

  3. Xinet 2024.0.2 Release Notes

  4. Xinet 2021.4 Release Notes

  5. Xinet 2024.0.3 Release Notes

Popular in Northplains Xinet - Previews

  1. PDF Not Rendering Properly

  2. Resolving Wrong Image Previews

  3. Updating Previews in Xinet

  4. Troubleshooting "known but unsupported format" Error Message for PSD Assets

  5. Xinet HTML Previews fail to build with hanging imagetox processes

Popular in Northplains Xinet - Services

  1. Starting and Stopping the Xinet Service

Popular in Northplains Xinet - Articles

  1. Making the Most of the Xinet ATLAS Support Chat

  2. Creating Xinet Nested/Hierarchical Data Fields

  3. Exporting the List of Users in a Group

  4. Installing Xinet Pilot on a Windows Client Machine

  5. Understanding the Status tab in Xinet Administration