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We have a New change on how we can assist you 👉 NEW Support Portal Migration FAQs

Popular in Northplains Xinet - View | Download

  1. Low-Res Video File Download Options Missing

  2. Downloading files in their original format and not as a zipped archive

  3. When running a Batch Report on a landscape asset, the annotation text is malformed and unreadable

  4. Portal DI is not passing selected video aspect ratio to Marquee causing video to be stretched

  5. Shared link download options do not appear for files selected beyond the initial page load

Popular in Northplains Xinet - Previews | Quality

  1. macOS iWork Document Previews are not Browsable

  2. Does Xinet support SVG files?

  3. Changing Preview Generation Speed

  4. Previews Not Being Generated for Office Documents

Popular in Northplains Xinet - Management

  1. Windows Users Unable to Save Office Files to SMB Volume on 2021.3

  2. Applying "Remove previews from files' Resource after storing in DB" to all files in a volume

  3. "Add all items to collection" button is not adding all linked documents

  4. Comments Appearing with "Edit Comments" and "Show Comments" De-Selected

  5. PDF Image Replacement (IR) replaces spaces with underscores in PDF file name

Popular in Northplains Xinet - Metadata

  1. Files with usage_locked metafield checked still display download, image order, and manipulation buttons

  2. Default Value for Boolean Data Field Not Working

  3. Adding Metadata to JPEG/JFIF during Upload on 2020.7 causing corruption

  4. Files Uploaded to Xinet 2020.7 Lose Their Metadata

  5. Unable to View ICC Profile as Image Metadata

Popular in Northplains Xinet - Performance

  1. Reviewing Slow dtrebuild Processing Times following dblogd Synchronizations