Overview The Hardware ID (H/W ID) on your Virtual Machine (VM) Xinet SDK system has changed. You are not aware of any changes having been made in the virtual machine. Due to the H/W ID changes, the Xi...
Overview You are trying to connect to the Xinet Reseller (AXI) Portal, but you cannot gain access. You have never had login credentials, or your last known good credentials are not working as expected...
Overview You can request three types of licenses: Renewal of an existing license Demo License (watermarked) Emergency License (limited to 7 days) Solution To get your license, please submit a ticket...
Overview When trying to activate a production or temporary license on the Xinet server, an error message appears that states There was a bad argument error. The license (or serial number) is invalid. ...
Overview You notice that the Xinet Administrator Web Console shows your license has expired. While looking at the at_log, you will be flooded with errors that state License XXXXXXXX is not valid on th...
Overview You may be planning to upgrade to a newer Xinet version to take advantage of the new features and bug fixes, and wondering if a new license key is required for upgrading. This article provide...
Overview Your production Xinet server becomes unlicensed, or your license has expired. We are aware that this affects your operations, and we have provided a way for you to quickly generate a 45 days ...
Overview This article provides information on the role of hardware IDs in Xinet licensing and explains the behavior of a virtual machine with regards to the MAC address assignment. Information Xinet...
Overview You are experiencing unstable AFP service, unexpected shutdowns, or Xinet falsely claims the license is already in use or not found. Xinet is starting with a Demo License despite having a val...
Overview Host ID or Hardware ID keeps changing after servers are shut down on AWS instance. Mac Address and Private IP are not changed in the process. Information The Host ID or Hardware ID is based...